Terms Of Service Agreement

Effective Date: 07-21-2025

These Terms of Service ("Terms") together with the onboarding form constitute the service agreement between you ("Merchant," "User," "you," or "your") and MFMsoft, LLC ("MFMsoft," "we," "our," or "us"). These Terms govern your access to and use of MFMsoft’s proprietary software tools, services, and related offerings ("Offerings"), including any information, capabilities, and services available through our digital systems. By using our software solutions, you agree to be bound by these Terms and our Privacy Policy. If you are a consumer residing in the European Union, supplemental provisions apply as outlined in the French/EU Consumer Addendum below.


1. Definitions 

  1. "MFMsoft" or "MFM" means MFMsoft, LLC.
  2. "Merchant", "You", "Your", "User" refers to the entity using MFM's technology or receiving the Offerings.
  3. "Offerings" or "Services" or "Technology" refers to the MFM-provided software and services including access to the digital platform.
  4. "Order Data" means product transactional data submitted through connected systems.
  5. "Software" or "MFM Software" refers to the proprietary digital platform enabling product data automation and insights.
  6. "TOOS" means any point-of-sale or web-based ordering system (third-party or proprietary).
  7. "Customer" means any individual making purchases from your TOOS-integrated system.
  8. "Brand Trademark" refers to brand-related assets authorized for use via MFM integration.
  9. "Brand" refers to third-party product brands integrated via MFM.


2. Governing Law and Jurisdiction
These Terms shall be governed by the laws of the State of Nevada, United States. If you are a consumer in the EU, your local consumer protections under applicable law shall prevail.

Disputes involving EU consumers may be submitted to the European Commission’s Online Dispute Resolution (ODR) platform.


3. Use of Services 
During the term of this agreement and subject to your compliance, MFM will provide you access to the Offerings. Services are licensed for your internal business use and are restricted to your digital systems and operations. You agree not to:

  • Use the Offerings for illegal purposes or in violation of any laws;
  • Allow unauthorized access;
  • Modify, copy, resell, reverse-engineer, or exploit the Services;
  • Misrepresent data or interfere with system operations.
You are solely responsible for obtaining any necessary credentials from TOOS or Sites to enable MFM to integrate Brand product data.


4. Privacy and Data Protection 
MFMsoft’s Privacy Policy outlines how data is collected, used, and protected in compliance with the GDPR and other applicable laws. While we do not collect PII from your customers, we may process transactional data, which may be considered personal data under the GDPR.

We rely on:

  • Contractual necessity (for core service operations);
  • Legitimate interest (for platform analytics and feature improvements);
  • • Consent (for any cookie tracking or marketing, if applicable).
For more information on rights and safeguards, refer to our Privacy Policy.


5. Data Rights and Compliance 
You agree that MFM may collect and use Order Data to:

5(b): Customer License and Data Ownership

The license granted by each Merchant is made directly with MFMsoft, LLC, and with no other company or third party. By entering into this agreement, you acknowledge and agree that MFMsoft has the sole and exclusive rights to capture, store, and process all Order Data and related transactional information obtained through your systems. MFMsoft retains full ownership of all data once captured and may use such data for any lawful purpose, including but not limited to: analytics, marketing, sales enablement, optimization services, data aggregation, licensing, or making such data available to other third parties for their business purposes. You expressly acknowledge that once Order Data is transmitted to and captured by MFMsoft, such captured data becomes the property of MFMsoft, and you shall have no ownership interest or rights therein other than those explicitly granted by these Terms.

  • Enable product placement and upselling;
  • Enhance menu and sales performance;
  • Generate analytics and optimization insights.
MFMsoft complies with international data transfer requirements, including the use of Standard Contractual Clauses (SCCs) when data is transferred outside the EU. You confirm that consent for this processing is granted by using our platform.

MFMsoft does not use any indicators, key numbers, or units to connect and track the customer. MFMsoft has no way of creating indicators that follow the customer within your systems or others.


6. Intellectual Property 
MFMsoft retains all rights, title, and interest in and to the Offerings and underlying software, including all updates, enhancements, and derivatives. You are granted a limited, non-exclusive, non-transferable license to use MFM for the duration of this agreement. All Brand assets remain the property of their respective owners and may only be used as authorized through MFM’s system.


7. Brand Integration and Product Rights 
You agree to allow MFM and associated Brands to inject product assets (images, descriptions, etc.) into your digital systems. By connecting your Sites to the Brand’s MFM registration, you authorize Brand asset use and permit MFM to update or override Brand-related content across your menus.


8. Modifications to Services 
MFM reserves the right to modify or discontinue any part of the Offerings with or without notice. We will notify you of material changes through your account dashboard or contact email. Continued use of the platform signifies your acceptance of such changes.


9. Termination 
Either party may terminate the agreement upon written notice. Upon termination, all licenses granted under this agreement shall immediately cease, and MFM may discontinue access to its systems.


10. Disclaimer and Limitation of Liability 
We provide the Offerings "as is" and disclaim all implied warranties, including merchantability and fitness for a particular purpose.

In no event shall MFMsoft be liable for indirect, incidental, or consequential damages. Our maximum liability shall be limited to the total fees paid by the Merchant in the 12 months prior to any claim. This does not limit consumer protections that cannot be waived by law.


11. Notices 
Routine and legal communications shall be sent by email:

Subject line must include: “NOTICE UNDER MFM SERVICES AGREEMENT.”


12. Severability 
If any provision of these Terms is found to be unenforceable, the remaining sections shall remain valid and enforceable.

French and EU Consumer Addendum
These supplemental terms apply to consumers located in France and other EU member states.

A. Right of Withdrawal
You have the right to cancel your agreement with MFMsoft within 14 calendar days of acceptance without providing a reason. To exercise this right, contact: [email protected] with the subject “Withdrawal Notice.”

B. Legal Guarantees
Consumers are entitled to a two-year legal guarantee of conformity and protection against hidden defects under French law.

C. Dispute Resolution
You may submit disputes to the EU Online Dispute Resolution (ODR) platform: https://ec.europa.eu/consumers/odr or to mediators, including CMAP or MEDICYS.

D. Data Rights
You may exercise your GDPR rights (access, correction, erasure, objection, portability) by contacting [email protected] or your national supervisory authority (e.g., CNIL in France).

E. Language and Interpretation
If requested, these Terms may be provided in French. In the event of inconsistency, the version most favorable to the consumer under local law shall apply.






MFMsoft Merchant Onboarding Packet
 

Welcome to MFMsoft! This packet is designed to help you, the Merchant, understand the core steps and obligations when adopting MFMsoft's AI-powered software tools and integrating your digital systems. This document includes an onboarding checklist, data usage overview, and key legal acknowledgments to ensure compliance with all Terms of Service and Privacy obligations.

Merchant Onboarding Checklist 

Step Task Description Responsible Party
1 Complete Brand Digital Registration Form Authorize MFMsoft to connect with your TOOS/POS accounts and upload Brand products Merchant
2 Submit Login Credentials (if required) Provide MFM with POS/TOOS system access for initial integration Merchant
3 Accept Terms of Service Agree to latest version of MFMsoft’s ToS and EU Addendum Merchant
4 Review Privacy Policy Acknowledge MFMsoft’s data handling and GDPR-compliant practices Merchant
5 Enable Brand Product Injection Confirm enrollment of each digital menu or platform Merchant
6 Data Access Authorization Confirm your consent for MFMsoft to collect and use Order Data Merchant
7 Account Activation MFM confirms system integration and product injection is complete MFMsoft
8 30-Day Brand Sync Window Allow up to 30 days for TOOS system changes to fully integrate brand content MFMsoft
9 Monitor Menu Listings Verify accuracy of brand products, names, nutritional info, and upsell positions Merchant
10 Compliance Confirmation Use the tools in accordance with IP, data privacy, and site security terms Both

Key Merchant Responsibilities 

  1. Authorization: You must have lawful access to the TOOS or POS system and permission to grant MFMsoft integration rights.
  2. Brand Asset Accuracy: By connecting to MFMsoft, you authorize the display and update of Brand Trademarks and digital assets.
  3. Data Consent: You provide full and informed consent for MFMsoft to use Order Data for optimization, analytics, and licensing purposes.
  4. Compliance: You are responsible for adhering to applicable data protection laws and ensuring proper consumer disclosure if required.
  5. Ongoing Review: You must monitor your menu systems for correct product display and notify MFMsoft of any issues.

What MFMsoft Does With Your Data 

Data Type Used For Shared With Retained Until
Order Data Analytics, product optimization Brands, partners (aggregated) Per retention policy
POS Metadata Access and sync Not shared externally Limited to integration phase
Brand Product Details Injection into your menus Managed with Brand's permission Synced continuously
Merchant Info Account setup, support Internal use only Duration of account

Attachments & Required Documents 

  • Terms of Service (Latest Version)
  • Privacy Policy
  • Digital Registration Form
  • Schedule A: Data Usage Purposes
  • Optional: Brand Injection Sample Layout (upon request)

Support & Contact Info 

Acknowledgment
 
By digitally accepting the MFMsoft registration form, you:
  • Confirm you are an authorized agent of your company;
  • Have read and understood the MFMsoft Terms of Service and Privacy Policy;
  • Grant permission for MFMsoft to integrate with your systems and process transactional data accordingly;
  • Understand that failure to comply with these terms may result in suspension of service.

 
Thank you for choosing MFMsoft to power your menu, product visibility, and analytics operations.

 
Last updated: 7-17-2025